This status page reflects incidents and maintenance events recorded since it was introduced in January 2026.
No components marked as affected
Resolved
Mitigations have been stable for some time, as such we’re closing this incident.
If you experience any new issues, please contact noc@stour.io
Monitoring
A temporary fix has been put in place on 04/02 while we work with the MVNO for full service restoration.
We’re monitoring results from this fix to ensure service stability.
We apologise for the service interruption that has been encountered.
Identified
The MVNO’s NOC and operations team continue to investigate these timeouts on their native subscriber base.
We’ll provide further updates as we receive them.
Identified
MNP lookups towards one of the UK MVNO’s native numbers are seeing intermittent timeouts. This is being investigated with their infrastructure team