Stour

  • We’re currently experiencing issues
    • Mobile Number Portability Query APIs
    MNP lookups towards a UK MVNO’s native numbers receive intermittent timeouts

    A temporary fix has been put in place on 04/02 while we work with the MVNO for full service restoration.

    We’re monitoring results from this fix to ensure service stability.

    We apologise for the service interruption that has been encountered.

    Monitoring·
    Ongoing for 3 weeks
    ·Affects Mobile Number Portability Query APIs
    SBC connectivity issues - Degraded voice performance

    The cause of this incident has been determined to have been a DDoS on the main ISP.
    Mitigation measures have been implemented and improved, with traffic returning to normal values
    We will continue monitoring traffic before returning to normal operations.

    Monitoring·
    Ongoing for 1 month

    System status

    A2P SMS Services

    P2P SMS Services

    Voice Services (Mobile & Fixed Line)

    TTS (Text-to-Speech)

    SMS Relay (SMS to Fixed Line)

    Mobile Number Portability Query APIs

    Number Porting (Mobile & Fixed Line)

    SIM/eSIM Provisioning & Activation

    Radio Access Network

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    This status page reflects incidents and maintenance events recorded since it was introduced in January 2026.

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