The issue affecting Lycamobile UK has been resolved.

Service performance has returned to normal.

If you continue to experience issues, please contact noc@stour.io

The issue affecting Lycamobile UK has been resolved.

Service performance has returned to normal.

If you continue to experience issues, please contact support@stour.io

Maintenance has completed

The issue affecting Lycamobile UK has been resolved.

Service performance has returned to normal.

If you continue to experience issues, please contact support@stour.io

We can see that the traffic performance towards Lycamobile is stable and the issue seems to have been resolved.
If you continue to experience issues, please contact support@stour.io

Maintenance has completed

The issue affecting Lycamobile UK has been resolved.

Service performance has returned to normal.

If you continue to experience issues, please contact support@stour.io

The scheduled maintenance has been successfully completed.

Services are operating as expected.

If you notice any issues, please contact noc@stour.io

Maintenance has completed

The issue affecting Lycamobile UK has been resolved.

Service performance has returned to normal, and the operator has confirmed actions taken their side.

If you continue to experience issues, please contact support@stour.io

The issue affecting Lycamobile has been resolved.

Service performance has returned to normal, with SMS delivery rate above 90% for the past hour, so we are closing this incident.

If you continue to experience issues, please contact support@stour.io

The issue affecting A2P SMS Delivery Receipts has been resolved.

Service performance has returned to normal, and remained stable for the past hour of monitoring.

Our engineers will work on the recovery of error state Delivery Receipts from the impacted period, this will commence tomorrow morning.

If you continue to experience issues, please contact support@stour.io

The issue affecting Lycamobile has been resolved, with delivery rates recovering since 1am BST.

Service performance has returned to normal, so we are resolving this incident pending an update from the impacted operator.

If you continue to experience issues, please contact support@stour.io

The issue affecting EE has been resolved.

Service performance has returned to normal.

If you continue to experience issues, please contact support@stour.io

The issue affecting SMS Delivery delays to EE subscribers have been resolved by EE Engineers.

Service performance has returned to normal.

If you continue to experience issues, please contact support@stour.io

Service stability has resumed on Lycamobile UK.

We will continue monitoring while we wait an official communication from the operator.